Due to the persistent or recurring waiting times at DBIS and DUSS in Ulm and Kornwestheim, we unfortunately have to introduce a surcharge for these depots and terminals.We would like to inform you today that with effect from 17 February 2025 we will introduce and charge a congestion surcharge of € 25.00 per container, this surcharge will be calculated per journey.
This measure is justified by the fact that the operational challenges in processing have persisted for some time and have currently reached a level that forces us to take this step.
Persistently long waiting times are an indication that the smooth handling of containers at the Kornwestheim and Ulm locations is not possible and has serious planning and organizational consequences.
Despite extensive efforts on our part to overcome these challenges, the situation remains tense due to the high capacity utilization, among other things.
The congestion surcharge is necessary to partially offset the additional costs and increased organizational effort caused by these bottlenecks.
The surcharge is valid until further notice. Should the situation in Kornwestheim and Ulm improve noticeably, we will inform you and adjust the congestion surcharge to the situation.
The congestion surcharge is calculated automatically as part of the transport invoice, without separate notification.
Additional charges remain unaffected by this and apply in accordance with our current Services & Conditions.
Should you have any queries in this regard, please contact our sales department at ham.sales@imscargo.com at any time